It may not come as a surprise that hospitals with better patient-reported experience perform better financially, according to a Deloitte report. As the market continues to shift toward value-based and patient-centered models, a high quality of care is going to be the gold standard which facilities must take notable actions to achieve.
Clinical Quality Measures (CQMs) help track how well healthcare facilities are doing across many aspects of patient care, including:
- Patient Safety
- Patient and Family Engagement
- Clinical Process/Effectiveness
- Efficient Use of Healthcare Resources
A regular hurdle that facility leaders must overcome in order to achieve the high level of clinical quality is finding and retaining skilled clinicians with that same commitment to that gold standard for patient care.
A reputable Vendor Management System (VMS) can instill confidence in an organization’s clinical capabilities by providing a cost-effective solution for the following challenges:
1) Finding, training and retaining quality clinicians
2) Right-sizing staff ratios amidst demand fluctuations and cost pressures
3) Training on CMS survey preparedness
4) Implement systems to drive higher STAR ratings
A Managed Service Provider maintains broader access to qualified clinical staff than what a single facility can pull from. Coupled with a robust process for screening candidates, a partnership with an MSP can ensure the right clinicians are on your floors. They select based on compliance and clinical capabilities – for example, how well do they interact with patients and family members? How is their attention to detail impacted by stress or workload?
“PPR is responsive and fast-acting to any staffing requests. This has allowed my team to grow while maintaining quality team members as a whole,” said Peter Caudle Rehab Program Manager.
We’d love to share more about our custom approach to solving your staffing needs and why we are proud to have clients like Peter.